General

How do I change my address?
To change your address, you can log onto cuAnywhere® Online Banking and make the changes under “Personal Information.”  You can also send your request in writing, including your signature, to our Member Service Center.

How do I wire funds?
Advancial’s wire transfer service allows convenient fund transfers to and from accounts anywhere in the world. Visit or call any branch to use this service or call our Member Service Center at 800.322.2709.

How do I initiate a direct deposit and how long does it take before I will see the money in my account?
You will need to give your payroll department our ABA Routing and Transit number and your Advancial account number. Your Advancial account number should consist of seven (7) or eight (8) digits - the first five (5) or six (6) digits are your account number and the next two (2) digits are account type suffix (example: savings = 01, checking = 07). Note: the account number on the bottom of your check will not work. It typically takes 30 days for the direct deposit to start going into your account.

How do I apply for membership?
If you qualify for membership, simply download the Membership Application.  Once the application is filled out, you can either bring it to your local Advancial branch or mail it in to 1845 Woodall Rodgers, Ste. 1300, Dallas, TX  75201.

What is Advancial’s ABA Routing and Transit number?
Advancial’s ABA Routing and Transit number is 311078857.  This number can be given to your employer to set up direct deposit into your Advancial account.

If I have previously closed my account and am no longer employed by one of Advancial’s sponsor groups, am I still eligible for membership?
No.  If there is a chance that you may need your Advancial membership in the future, leave the minimum balance of $5 in your savings account.  This will allow you to maintain your membership.